We are in service sector and as such we did not entertain request for cancellation of services rendered to patients. Our Policy for the cancellation and refund will be as follows:
A person who has remitted the required amount and has placed orders for a procedure for his beneficiary in the hospital can make a request for cancellation of the said procedure provided the said cancellation request is made and the same is received and acknowledged by the hospital. Such a request should be received at least one day prior to the date of procedure/investigation/consultation.
Once the request for cancellation is acknowledged by the hospital, the amount remitted shall be refunded after deducting 5% of the amount within 2 days of acknowledgement of the request. In case of Payment Gateway payments, refund will be made to the same account.